4G Service FAQs


Why did ASTAC convert its wireless network from 2G to 4G?

This conversion upgraded our existing network!  By doing this, we are now able to provide our customers with an increase in mobile broadband capacity.
ASTAC’s new network keeps more customers connected in more places and will allow for new mobile, app and cloud-bases services in our serving territory.


What is the difference between 2G and 4G wireless service?

Customers should have noticed a drastic increase in their data speeds on their wireless phones allowing users to search the web, upload to social media sites and Skype at far faster speeds.


What was ASTAC’s timeline to convert all North Slope villages to 4G?

ASTAC converted all North Slope Borough communities by January 13, 2017. Nuiqsut was converted March 23, Barrow June 15, Point Lay September 27, Point Hope October 24, Wainwright November 7, Atqasuk December 5, Anaktuvuk Pass January 10 and Kaktovik January 13.


Will coverage improve on ASTAC's 4G?

Yes, ASTAC’s coverage both improved and expanded. Take a look at our coverage map.


Why does 'unknown' come up on my caller ID since moving to the 4G network?

ASTAC's 4G wireless network does support caller ID but ASTAC is in the process of updating our signal points which allow a phone number to be shared 

with the called party. We plan to have this completed in 2017.





Swoosh 2017