This position is responsible for processing payments, monthly reconciliation of accounts and disconnects for non-payment. The position is responsible for customer service requests for telephone, internet and cellular service. The ability to take customer needs and translate them into sales is critical to the success of the person in this position.
An Associate of Arts, Bachelor of Arts or Bachelor of Science or 5 years customer service experience with wireless and business customer service experience preferred. Basic knowledge of accounting, good communication skills, and an ability to work independently as well as in a team environment are important. Detail oriented behavior and multi-tasking are essential. The ability to speak Inupiaq is not required, but would be helpful.
This position is located in Anchorage with travel to service locations on the North Slope required. View full job description.
The Cooperative has an excellent benefit package including retirement. ASTAC is an EOE employer. Please provide resume, cover letter, and references to: Arctic Slope Telephone Assn. Cooperative, 4300 B Street, Suite 501 Anchorage, AK. 99503 or Fax: 1-888-569-9594 or e-mail to email@example.com.