Network

Advisory – 8.17.18, 2:02pm
Some customers in Atqasuk may experience service disruptions on 8/21 between 9:00am-1:00pm.

Advisory – 8.17.18, 1:13pm
Some customers in Kaktovik may experience service disruptions on 8/30 between 10:00am-4:00pm. 

Advisory – 8.14.18, 11:30am
Some customers in Utqiaġvik may experience service disruptions on 8/15 between 8:00-9:00pm.

Advisory – 8.10.18, 2:45pm
Some customers in Atqasuk may experience network disruptions on 8/14 from 9:00am to 12:00pm.

Advisory – 7.12.18, 2:51pm
Some customers in Nuiqsut may experience network disruptions from 12:00am to 6:00am on 7/12 to 7/15 due to maintenance.

Advisory – 7.9.18, 9:43am
Some customers in Utqiaġvik and Deadhorse may experience network disruptions today due to an outage with our instate provider on 7/9.

Advisory – 6.21.18, 4:13pm
Some customers in Utqiaġvik may experience network disruptions due to an outage with our instate provider on 6/22 from 1:00pm-1:15pm. 

Advisory – 6.8.18, 8:30am
ASTAC is experiencing an outage with our instate provider. Customers in Atqasuk may be experiencing network disruptions. We appreciate your patience.

Advisory – 6.6.18, 2:35pm
ASTAC is experiencing an outage with our instate provider. Customers in Utqiaġvik, Wainwright and Point Hope may be experiencing network disruptions. We appreciate your patience.

Advisory – 5.10.18, 2:30pm
Some Customers in Anaktuvuk Pass may experience network disruptions on 5/15 from 9:00am – 6:00pm due to maintenance.

Advisory – 5.3.18, 8:17am
Some customers in Anaktuvuk Pass and Atqasuk may experience network disruptions on 5/9 from 9:00am – 6:00pm due to maintenance.

Advisory – 5.3.18, 8:17am
Some customers in Point Lay may experience network disruptions on 5/10 from 8:00am to 10:00pm due to maintenance. 

Advisory – 4.24.18, 11:26am
Some customers in Point Lay may experience network disruptions on 4/26 from 10:00am to 3:59pm due to maintenance. 

Advisory – 4.10.18, 9:21am
Some customers in Anaktuvuk Pass may experience network disruptions on 4/11 from 9:30am to 3:00pm due to maintenance.

Advisory – 4.3.18, 4:48pm
Some customers in Nuiqsut may experience network disruptions on 4/5 and 4/6 from 12:00am to 6:00am due to maintenance.

Advisory – 4.1.18, 1:42pm
Some customers in Nuiqsut may experience network disruptions on 4/2 from 12:00am to 6:00am due to maintenance.

Advisory – 3.29.18, 12:26pm
Some customers in Nuiqsut may experience network disruptions on 3/30, 3/31, and 4/1 from 12:00am to 6:00am due to maintenance.

Advisory – 3.24.18, 12:01pm
Some customers in Nuiqsut may experience network disruptions on 3/27, 3/28, 3/29 and 3/30 from 12:00am to 4:00am due to maintenance.

Advisory – 3.21.18, 6:53pm
Some customers in Point Hope may be experiencing network disruptions from Wednesday, March 21 to Thursday, March 22 due to extreme weather conditions.

Advisory – 3.19.18, 10:06am
GCI is experiencing long distance troubles throughout Alaska. Anyone calling from or to a GCI customer, in our out of Utqiaġvik, will be unsuccessful. 

Advisory – 3.14.18, 4:15pm
Some customers in Kaktovik may experience service disruptions on Thursday, March 15 between 8:00am and 11:00am for maintenance.

Advisory – 3.14.18, 2:45pm
Some customers in Point Lay may experience service disruptions on Friday, March 16 between 3:00am and 5:00am for maintenance.

Advisory – 3.12.18, 3:03pm
Some customers in Kaktovik may experience service disruptions on Wednesday, March 14 between 10:00am and 7:00pm for maintenance.

Advisory – 3.9.18, 9:45am
Some customers in Kaktovik may experience service disruptions today, March 9 between 11:00am and 2:00pm to due to maintenance work.

Advisory – 3.9.18, 8:00am
Some customers in Kaktovik may experiencing service disruptions currently. A technician has been dispatched and is working to resolve as quickly as possible.

Advisory – 2.16.18, 1:35pm
Some customers in Point Lay may experience service disruptions on Sunday, February 18 between 6:00am and 8:00am to perform emergency maintenance.

Advisory – 2.15.18, 10:03am
AT&T satellite facilities will be experiencing sun related service degradations as a result of the alignment of the sun with their telecommunications satellite and ground stations. Sun outages occur for a few days semi-annually when our satellite passes directly between the antenna on earth and the sun. Radio frequency noise from the sun is stronger than the desired signal from the satellite, resulting in a brief service interruption. Different areas will be affected on different dates and times during this period.

Beginning February 21 and ending March 6, 2018 customers may experience noise or service interruptions between 12:05pm and 12:35pm.

Advisory – 2.1.18, 3:15pm
Some customers in Point Lay may be experiencing service disruptions currently. Repair crews are aware and are working on it.

Advisory – 1.26.18, 3:21pm
Some customers in Point Lay may experience service disruptions on Tuesday, January 30 between 10:30am and 5:00pm due to maintenance work.

Advisory – 1.16.18, 9:47am
Some customers in Utqiaġvik, Wainwright and Point Hope may be experiencing Internet and wireless  service disruptions at this time. Repair crews have been dispatched.

Advisory – 12.27.17, 10:31am
Some customers in Atqasuk and Point Lay may experience some service disruptions on Thursday, December 28 between 10a and 4pm due to maintenance work.

Advisory – 12.6.17, 10:43am
Some customers in Atqasuk may experience some service disruptions on Wednesday, December 20 between 9a and 12p due to maintenance work.
 

Advisory – 12.6.17, 10:27am
Some customers in Point Lay may experience some service disruptions on Tuesday, December 19 between 11a and 1p due to maintenance work.

Advisory – 12.4.17, 1:57pm
Some customers in Anaktuvuk Pass may experience some service disruptions on Wednesday, December 6 between 11a – 11p due to maintenance work.

Advisory – 10.12.17, 5:02pm
Services in Point Lay are currently down. Technicians are actively working to restore services. 

 

Advisory – 10.9.17, 9:47am
Some customers in Anaktuvuk Pass may experience some service disruptions on Thursday, October 12 between 10a – 5p due to maintenance work.

Advisory – 10.9.17, 9:45am – This work has been cancelled.
Some customers in Point Lay may experience some service disruptions on Tuesday, October 10 between 10:30a – 4p due to maintenance work.

 

Advisory – 10.3.17, 11:17am
Some customers in Utqiaġvik may experience some service disruptions on Thursday, October 12 between 12a – 7a due to maintenance work.

 

Advisory – 9.28.17, 2:37pm
Some customers in Wainwright may experience some service disruptions on Friday, Sept 29 between 6a – 7a due to maintenance work.

 

Advisory – 9.14.17, 9:07am
Some customers in Point Lay may experience some service disruptions on Tues, Sept 19 between 10a – 6p due to maintenance work.

 

Advisory – 8.24.17, 1:29pm
Some customers may be experiencing voice, data, SMS, DSL Internet, ASTAC & AT&T long distance service disruptions in Kakotvik. Technicians are working to restore services.

 

Advisory – 8.1.5.17, 12:00pm
Some customers may experience local, long distance, Internet and wireless data service disruptions Slope wide on Wednesday, August 16 between 10:00pm and 2:00am, Thursday, August 17 while equipment is upgraded.

 

Advisory – 7.28.17, 1:50pm
Some customers may experience cellular (voice, data and sms), DSL Internet, Dedicated Internet and ASTAC & AT&T long distance service disruptions in Point Hope on Tuesday, August 2 between 10:00am and 5:00pm while equipment is upgraded.

 

Advisory – 7.28.17, 7:48am
Some customers may experience local and long distance service disruptions in Nuiqsut on Wednesday, August 2 between 7:00pm and 5:00am, Thursday, August 3 while equipment is upgraded.

 

Advisory – 7.19.17, 9:00am
Some customers may experience cellular (voice, data and sms), DSL Internet, Dedicated Internet and ASTAC & AT&T long distance service disruptions in Point Hope on Thursday, July 27 between 10:00am and 6:00pm while equipment is upgraded.

 

Advisory – 5.24.17, 10:40am
Beginning, Wednesday, May 24 between 12am and 6am Thursday morning, the following services will experience extended outages while upgrades are performed on the ASTAC network. Dedicated Internet, residential Internet (DSL), cellular voice, text messaging, PRI and T1 voice circuits. The impacted service areas will be Nuiqsut, Alpine, KIC/KOC and the oilfields west of the Deadhorse proper.

 

Advisory – 5.22.17, 1:05pm
Beginning, Tuesday, May 23 between 12am and 6am Wednesday morning, the following services will experience extended outages while upgrades are performed on the ASTAC network. Dedicated Internet, residential Internet (DSL), cellular voice, text messaging, PRI and T1 voice circuits. The impacted service areas will be Nuiqsut, Alpine, KIC/KOC and the oilfields west of the Deadhorse proper.

 

Advisory – 5.17.17, 3:10pm
Beginning Sunday, May 21 between 12am and 6am Monday morning, and Monday, May 22 between 12am and 6am Tuesday morning the following services will experience extended outages while upgrades are performed on the ASTAC network: Dedicated Internet, residential Internet (DSL), cellular voice, text messaging, PRI and T1 voice circuits.  The impacted service areas will be Nuiqsut, Alpine, KIC/KOC and the oilfields west of the Deadhorse proper.

 

Advsiory – 4.18.17, 8:00am
Some ASTAC customers may be experiencing internet and data disruptions in Anaktuvuk Pass. We are aware of the issue and are working to resolve it.

 

Advisory – 3.28.17, 10:23am
Cellular and DSL services in Wainwright will be interrupted Wed, March 29 beginning at 5am for up to 30-60 minutes for testing.

 

Advisory – 3.16.17, 11:38am
Some ASTAC customers may be experiencing long distance disruptions in Nuiqsut. We are aware of the issue and are working to resolve it.

 

Advisory – 2.15.17, 8:36am
AT&T satellite facilities will be experiencing sun related service degradations as a result of the alignment of the sun with their telecommunications satellite and ground stations. Sun outages occur for a few days semi-annually when our satellite passes directly between the antenna on earth and the sun. Radio frequency noise from the sun is stronger than the desired signal from the satellite, resulting in a brief service interruption. Different areas will be affected on different dates and times during this period.

Beginning February 21 and ending March 5, 2017 customers may experience noise or service interruptions between 12:20pm and 12:40pm.

 

Advisory – 2.14.17, 3:09pm
Some ASTAC customers may experience DSL and data disruptions in Point Hope on Tuesday, February 21 between 10:00am and 6:00pm while equipment is upgraded.

 

Advisory – 1.30.17, 4:05pm
Some ASTAC customers may be experiencing internet and data disruptions in Anaktuvuk Pass. We are aware of the issue and are working to resolve it.

 

Advisory – 1.12.17, 10:12am
DSL, cellular and long distance services in Anaktuvuk Pass will be interrupted Thurs, Jan. 12 between 9:30am and 3:00pm while technicians conduct some troubleshooting.

 

Advisory – 1.3.17, 3:12pm
Wireless, long distance and DSL services in Anaktuvuk Pass will be interrupted Wed, Jan. 4 for up to 30-60 minutes at a time between 10am and 8pm while new equipment is installed.