ASTAC cares about the health and well-being of our employees and our members, and keeping you connected is our number one priority. We have business continuity plans in place to ensure we can continue to deliver service during the COVID-19 pandemic.
This situation is fluid, and changes rapidly. We will do our best to keep you aware of how we are helping and what ASTAC is doing to contribute during these times.
ASTAC COVID-19 Relief Credit
ASTAC will be providing up to 50 GB of free data to our members on our Home Internet10 plan due to the ongoing impacts this pandemic has had on our communities.
Practicing social distancing shouldn’t cause you to worry about your ASTAC services, therefore effective December 2020, ASTAC has committed to:
· Offering a usage relief credit for those on our metered usage plans
For members that have been affected by COVID-19 and are experiencing financial hardships, please contact our Customer Experience Team for assistance.
All eligible Home Internet10 customers should submit their request for a usage credit for up 50 GB of free data via our online form below.
Note: if you already submitted for a relief credit from ASTAC, there is no need to resubmit your request.