SmartHub will help you
Manage your account like never before!
What is SmartHub?
Getting Started with SmartHub is as Easy as 1-2-3
As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
Setting Up SmartHub: Frequently Asked Questions
Other Frequently Asked Questions
What If I Still Have a Question?
Please let us know by contacting us via the avenues below.
Anchorage Office: 4300 B St. Suite 501, Anchorage, AK 99503
Toll-free 1-800-478-6409 or 907-563-3989
Fax: 907-563-3394l; Email: firstname.lastname@example.org
Hours: Call center open Monday – Friday 8:00 AM to 5:00 PM.
**At this time our Anchorage office is closed to the public but offering curbside pickup service. Our Utqiaġvik Retail Store is closed to the public but available by appointment and offering curbside pickup service.
Internet Technical Support
Available 24 hours, 7 days a week
(Not for Dedicated Internet)
After Hours Support
After hours support is available outside of our normal operating hours in case of maintenance problems.